Now available with Salam Mobile

Frequently asked questions

1. What happens if the iPhone model I want is not available?

Kindly let our Customer Care team know by calling 1101 and we will notify you once the iPhone is available in our stock.

2. Where can I purchase an iPhone at Salam Mobile?

We are offering iPhones through our digital website. Retail stores availability will come very soon.

3. Will I be able to access 5G networks?

Yes, we are proud to be the first MVNO in Middle East that offers 5G network access to our customers.

4. How and when is my iPhone going to get delivered?

Your iPhone will be delivered directly to your home free of charge, kindly include your address and we will deliver it within 2 to 5 working days, depending on the region.

5. How can I get the new iPhone 14?

For a limited amount of iPhone 14s, we are offering the option of Pre-ordering the new iPhone (with payment), or you can also pre-register your interest and once iPhone 14 are available we will notify you over SMS

6. What are the available payment methods?

You could purchase iPhones both via full upfront payment (credit card, debit card, or Mada) or via instalments with our premium partner Emkan